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  1. #1
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    "Friendly" dealership in Houston area, preferably Northwest?

    I haven't been to a DCJ dealer in ages, don't even know which ones are around the Houston area. Can someone recommend one that has a service department that has treated you fairly? Hopefully one exists here that fits that description.

    Thanks!

    Richard
    06 Silverado ISS / 06 Silverado SS / 06 300C SRT8



  2. #2
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    Dec 2007
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    Try Northwest CDJR. Some in SCLX use them
    SCLX

    07 Mag SXT A5 eibach pro 22s (son inherited) -> 14 R/T+ blacktop M6 T/A

  3. #3
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    Quote Originally Posted by ozzo View Post
    Try Northwest CDJR. Some in SCLX use them
    Ask for Jerry Johnson or AJ in service. Jim Hatfield is the Gen Mgr.

    Rob
    rob@spacecitylx.com
    Space City LX, Houston's Premier Modern Mopar Enthusiast Organization
    The Cars Bring Us Together... The People Set Us Apart
    Gathering Owners... Connecting Enthusiasts

  4. #4
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    Thanks guys, I'll give them a shot. I appreciate it!

    Richard
    06 Silverado ISS / 06 Silverado SS / 06 300C SRT8

  5. #5
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    Quote Originally Posted by stealthsrt8 View Post
    Ask for Jerry Johnson or AJ in service. Jim Hatfield is the Gen Mgr.
    Wish I had looked up this post before I went over there. Got seriously rude treatment from two different service advisors today @ NW and ended up walking out. POS's both of them, didn't bother getting names. But I'll sure remember their faces if and when I go back.

    Richard
    06 Silverado ISS / 06 Silverado SS / 06 300C SRT8

  6. #6
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    Quote Originally Posted by someotherguy View Post
    Wish I had looked up this post before I went over there. Got seriously rude treatment from two different service advisors today @ NW and ended up walking out. POS's both of them, didn't bother getting names. But I'll sure remember their faces if and when I go back.

    Richard
    i'm not sure, but i believe 2 if not all three of those guys are gone.

    shoot me an email, rob@spacecitylx.com and i can point you in the right direction.

    Rob
    rob@spacecitylx.com
    Space City LX, Houston's Premier Modern Mopar Enthusiast Organization
    The Cars Bring Us Together... The People Set Us Apart
    Gathering Owners... Connecting Enthusiasts

  7. #7
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    Yah avoid NW service dept. Its a joke. Stealthsrt8 knows whats up!
    2016 Bright White Charger Hellcat
    2009 Stone White Challenger R/T 6-Speed
    2015 Bright White Grand Cherokee SRT
    1967 Sunfire Yellow Plymouth Barracuda Formula S

  8. #8
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    Gotta bring this topic back up as I know personnel at dealerships can be somewhat of a revolving door; things change...

    Had zero luck with Allen Samuels on the gas tank warranty. Serious run-around every time I called; allegedly the had to order the tanks in and they'd let me know, oh sorry the guys used yours on another car, I'll put another order in and this will have your name on it, etc. to date I have not got the tank warranty done on my car and I'm sick of not being able to fill up without stalling.

    They also screwed up the radiator cooling fan TSB/recall/whatever it was; my fans were working fine but I didn't want the blades to grenade so had them replace those...the resulting mess is seriously out of balance so I just said screw it and threw a new set of Dorman fans on there and put the originals in the box.

    NEED a good dealership service department in Houston preferably not too far from the NW side of town so I can get this gas tank issue fixed.

    Thanks!
    Richard
    06 Silverado ISS / 06 Silverado SS / 06 300C SRT8

  9. #9
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    Try Tomball Dodge
    2016 Bright White Charger Hellcat
    2009 Stone White Challenger R/T 6-Speed
    2015 Bright White Grand Cherokee SRT
    1967 Sunfire Yellow Plymouth Barracuda Formula S

  10. #10
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    Thanks for responding but looking at their FB page I see a whole pile of really bad, recent 1 star reviews for their service dept. :(

    Richard
    06 Silverado ISS / 06 Silverado SS / 06 300C SRT8

  11. #11
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    Quote Originally Posted by someotherguy View Post
    Thanks for responding but looking at their FB page I see a whole pile of really bad, recent 1 star reviews for their service dept. :(

    Richard
    It might be far but have you tried spring DCJR? I work for autonation at the collision center on 1960 behind Mercedes Benz and BMW, but there is a collision center next door also. I can find out who you can talk to to get you fixed up. I know a wrecker driver that I can see if I can get a favor also. If you need me to. I can see about getting you back on the road if you haven't gotten it done yet.

    Sent from my SM-G935T using Scat Pack Forums mobile app

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